Peace of Mind
We want your experience at Tapper's to be wonderful and worry-free. Our “Peace of Mind” guarantee provides you with exceptional value and is designed to ensure your complete satisfaction for years to come. Benefits include:
- Complimentary ultrasonic jewelry cleaning and steaming
- Complimentary first ring re-sizing
- Complimentary battery change on any quartz watch purchased at Tapper's (first two years of ownership) *
- Complimentary signature gift-wrap
- Flexible financing, including interest-deferred options
- Personal Shopper and Wish List services
- Comprehensive on-site jewelry and watch repair
- Certified Gemologist Appraiser with the American Gem Society on staff for new appraisals and updates
- Comprehensive estate buying services including diamonds, gold, platinum, silver, and watches
It's even more beautiful when it's FREE! Earn at least two Platinum Rewards™ points for every dollar you spend at Tapper's and then reward yourself with beautiful jewelry and timepieces. As a Tapper's Platinum Rewards™ member, you will receive advance notifications of sales, designer shows, and special events. Tapper's Platinum Rewards™ program costs nothing to join and, as a thank you bonus, you will receive $25 in bonus points when you sign up. Over $2,500,000 of jewelry, diamonds, and watches has been purchased by our customers using their Platinum Rewards™ dollars!
Tapper's Purchase Protection Program
- 30-day return policy on jewelry and watches for a full refund
- 14-day return policy on select watch brands for a full refund, subject to manufacturers' restrictions
- One-year warranty on all jewelry purchased at Tapper's
- One-year extension of watch manufacturer's limited warranties for timepieces purchased at Tapper's
- Two year warranty on all complete watch overhauls
- Complimentary Letter of Value or appraisal on new purchases
- Best Price Diamond Assurance Guarantee – We guarantee our diamond prices to be the best, anywhere. If, within 30 days, you find a better price for the same diamond with an equivalent laboratory-grading certificate, we will offer you a better value or refund your money.
- Trade In - Trade Up Program – We always offer the full purchase price on your Tapper’s Diamond as a trade-In towards the purchase of Diamond or Diamond Jewelry of at least 1.5 times the value**
- Loss Protection Plan – At Tapper's, you can rest assured that your diamond will always be protected. Every four months, bring your ring to Tapper's for complimentary ultrasonic cleaning and inspection, and we will guarantee your diamond against loss for as long as you own it. ***
* Includes new battery and reseal.
** Mountings and labor not included in trade-in value. Price is guaranteed against actual diamonds found at any physical store location. Proper verification, including a copy of grading certificate and receipt of purchase is required. Best Price Guarantee is not valid on Trade-Ins. Trade in value will be applied to retail price only. Trade-in program is not offered on Lab Grown Diamonds or Diamond Jewelry
*** Any diamond purchased from Tapper's is warranted against loss from its original mounting for its lifetime. The diamond must be examined every four months by an authorized Tapper's inspector and documented by Tapper's. This warranty only covers loss of the diamond incurred through normal wear. Any other damage will nullify this warranty. Prongs must be intact and not broken or separated. Any recommended repairs must be made by Tapper's at the customer's expense (after the warranty period has ended). In the event of loss, Tapper's reserves the right to replace your diamond with one of equal value, limited to a maximum of $7,500. This warranty does not cover loss due to mysterious disappearance. We strongly recommend that you insure your diamond jewelry.
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