Frequently asked questions


View our frequently asked questions below or reach out to us directly if you can’t find what you’re looking for.
Tapper's Gold Exchange Birmingham, up close shot of jewelry case
Tapper's Gold Exchange Birmingham, up close shot of jewelry case
Tapper's Gold Exchange FAQs
We buy gold in all purities (from 9K to 24K) including dental gold, as well as natural, Earth-mined diamonds, fine estate jewelry, sterling silver jewelry, and platinum. We also accept precious metal class rings, and sterling silver items in the following categories: flatware, hollowware, platters, pitchers, and serving pieces. Additionally, we purchase precious metal coins, bullion, and select timepieces, depending on the brand and condition.

*If you have an existing appraisal for your estate jewelry, or documentation/warranty for your timepiece, please bring it with you.


No.

Generally, we don't purchase gold-filled or gold-plated items. We do, however, evaluate rare exceptions that carry historical significance. Feel free to reach out if you think your item qualifies!


Yes.

We are always eager to purchase sterling silver, including flatware sets, platters, pitchers, candle holders, and other hollowware. Please note that many sterling silver housewares contain wax, resin, or plaster weighting to add structural stability. When we evaluate these items, our payout is based strictly on the intrinsic value of the pure sterling silver, so filler weights are deducted accordingly.

Please note: We buy solid sterling silver only and do not purchase silver-plated or stainless-steel items. For assistance in identifying your items please contact us for an appointment!


Yes.

We buy natural Earth-mined diamonds! During your consultation, our team will thoroughly evaluate your piece—and if you have a certificate or appraisal, bringing it along helps us provide the most precise valuation.

A Few Things to Keep in Mind:

· Market & Inventory Factors: While we do purchase most diamonds that are brought to us, an offer is not guaranteed and may be limited by current inventory or market trends.

· Small Accent Diamonds: For pieces set with several small diamonds, we typically recommend including their value directly into the item's overall metal weight. This saves you the labor expense of removing the stones to buy them as a separate lot.


Yes.

At Tapper’s Gold Exchange, we are so confident in our payout rates that we back them with an industry-leading 110% Price Match Guarantee. If you receive a higher written offer on your gold within 3 days, we won't just match it, we'll pay you an extra 10% of the difference!

*Certain restrictions apply. Speak with a Tapper’s Gold & Estate Buyer for full details.


You’ll receive immediate payment via an official Tapper’s Gold Exchange corporate check.

At Tapper’s Gold Exchange, we provide immediate, on-site offers for most items. For diamonds, our goal is to have you meet directly with a Gold Exchange representative to receive an offer while you wait. When a deeper evaluation is required, we will take any items in for a free, no obligation offer. Our gemological team works tirelessly to properly assess your piece within a few days. Should a unique item require additional time beyond that, our Estate Team will stay in direct communication with you every step of the way!

Not at all.

You will receive a complimentary, no-obligation quote from Tapper’s Gold Exchange, and your custom offer is locked in for 3 days.


Virtually all evaluations at Tapper’s Gold Exchange are 100% free of charge.

· Standard Items & Collections: Always free.

· Large Estates (Over 90 Minutes): Billed at $250/hour, but this fee is completely waived if you accept our offer and sell the estate to us.


Tapper’s Gold Exchange Location Guide
Grosse Pointe: Corner of Mack Ave. & Brys Dr.
Macomb: Hall Rd., just east of Heydenreich Rd.
Milford: Highland Ave., just north of Kensington Milford Trl.
Novi: Twelve Oaks Mall
Shelby Township: Hayes Rd., just north of Hall Rd. Also available inside all 3 Tapper’s Jewelry locations:
Novi: Corner of 8 Mile Rd. & Haggerty Rd.
Troy: Somerset Collection
West Bloomfield: Orchard Mall


No.

While walk-ins are always welcome, we recommend scheduling an appointment for a faster, more personalized experience.


Tapper’s Gold Exchange offers 90-day collateralized loan, during which you may collect your items at any time. As a state-licensed and regulated pawnbroker, we charge 3% a month, plus a $3.00 storage fee. At the end of your loan, you can decide to make a redemption or renewal of your loan. Tapper’s Gold Exchange offers a 14 day grace period on all loans at an additional charge of 1 month’s interest plus $3.00 service fee. Additional fees may apply. Loans are only available at our Tapper's location at the corner of 8 Mile Rd & Haggerty in Novi. Appointments are required for this service.

Yes. You can sell your unwanted jewelry and timepieces at any one of our three Tapper’s Jewelry locations and our four dedicated Tapper's Gold Exchange location at Twelve Oaks Mall, at Hayes Road just North of Hall Road in Shelby Township, at Hall Road just east of Heydenreich Rd in Macomb, at Highland Ave. just north of Kensington Milford Trl in Milford, and at the corner of Mack Ave & Brys Dr in Grosse Pointe. Lending is only available at our Novi (8 Mile & Haggerty) location.

Tapper’s Gold Exchange at Twelve Oaks only buys gold, silver, platinum, diamonds, coins, estate jewelry, and timepieces but does not offer lending or insurance appraisals. Loans are limited to our Novi location.

At this time, loans are limited to our Novi (8 Mile & Haggerty) location. You may visit our locations in West Bloomfield, Troy, Novi at Haggerty, Shelby Township, Macomb, Milford, Grosse Pointe, and Novi at Twelve Oaks to buy or sell gold, estate jewelry, and timepieces.

Payments can be made at any time during the loan or paid all at once at time of pickup, but must be paid prior to the end of the 90 days in order to maintain ownership of your pledge/pawn. Only cash payments will be accepted.

At the end of the 90 days, if the principal and interest are unpaid, ownership of the pledged item will be transferred to Tapper’s Gold Exchange. If the interest has been paid, we can offer you a renewal, which extends your loan for another 90 days.

The value of your item is calculated based on the current market value.

Tapper’s Gold Exchange accepts several types of personal assets as collateral for your loan, including fine jewelry, gold & precious metals, diamonds, gemstones, and timepieces.