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Client Care & Digital Experience Coordinator

The Client Care & Digital Experience Coordinator serves as a key touchpoint for Tapper’s guests, ensuring prompt, professional, and hospitality-driven communication across all digital and phone channels. This role is responsible for managing inbound phone calls, web chats, digital inquiries, and full eCommerce order fulfillment while supporting corporate, concierge-level, and event-related guest needs. The ideal candidate delivers a polished, luxury-level experience that reflects Tapper’s commitment to exceptional service and long-term guest relationships—both digitally and operationally.

West Bloomfield, MI

Workplace Experience Coordinator

The Workplace Experience Coordinator is responsible for creating an organized, welcoming, and hospitality-driven environment that supports both the Tapper’s team and the experiences we deliver to our guests. This role oversees workplace operations, internal culture initiatives, community involvement, and the logistical support of meetings and events, including select guest-facing activations. The ideal candidate is highly organized, proactive, detail-oriented, and energized by supporting others and bringing experiences to life through thoughtful execution.

West Bloomfield, MI

TGE Operations and Guest Experience Coordinator

The Operations and Guest Experience Coordinator plays a key role in supporting our growing Estate Jewelry and Pre-Owned Watch division. The ideal candidate is highly organized, proactive, detail-oriented, and enjoys balancing operational responsibilities with guest interaction in a fast-paced luxury retail environment.

West Bloomfield, MI

Merchandising Assistant - Jewelry

As a Merchandise Assistant, you will work alongside our buyers to support the success of the merchandise department. Responsibilities include receiving stock and special-order merchandise by entering information accurately into the system, assisting with purchase orders, monitoring inventory levels, and supporting inventory management through stock transfers and price changes. You will process vendor returns, perform basic quality control inspections, conduct inventory cycle counts, and prepare merchandise for the sales floor by tagging and imaging products. The role also includes assisting with merchandise promotions and events, collaborating with departments such as repairs and accounting to maintain sales order accuracy, and supporting the department with additional tasks as needed.

West Bloomfield, MI

Fine Jewelry Advisor

An advisor role at Tapper’s is all about spreading joy and providing an exceptional experience for our guests. We are searching for highly motivated and passionate individuals who desire an expertise in fine jewelry and timepieces.

Novi, MI

Diamond and Bridal Buyer

We are seeking a highly organized and strategic Diamond and Bridal Buyer to oversee vendor relationships, inventory management, and product performance within our Bridal and Diamond Categories. This role leads assortment planning, vendor partnerships, pricing strategy, and inventory management, while ensuring a compelling and competitive product offering. The position requires a strong balance of analytical thinking, market awareness, and a passion for the luxury market. Email our employment team for more details.

West Bloomfield, MI

Other Job Openings

HR Manager - Bridal Supervisor - Tapper's Gold Exchange Precious Metal Processor - Repair Estimator and Customer Service Administrator - Panerai Boutique Supervisor - JLC Boutique Supervisor - Timepiece Advisor - Store Director or Assistant Store Manager - Estate Buyer - Tapper's Gold Exchange Buyers - Rolex Assistant Manager - Rolex Timepiece Advisor